Terms & Conditions

Effective Date: 07 June 2023

At Golden Nugget Tours, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, goldennugget.com.au, or engage with our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily when making a booking, subscribing to our newsletter, or contacting us. This may include your name, email address, phone number, and any other information you choose to provide.

1.2 Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and the pages you visit. This data is used to analyze trends, administer the site, and improve our services.

2. Use of Information

2.1 Provision of Services: We may use the information we collect to process bookings, respond to inquiries, and provide you with the requested services. This includes communicating with you about your booking, sending confirmations and updates, and addressing any concerns or issues you may have.

2.2 Marketing Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our tours and services. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us directly.

2.3 Legal Obligations: We may use or disclose your information as required by law, regulation, or legal process. This may include responding to lawful requests from government authorities or enforcing our terms and conditions.

3. Data Retention
   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it
   
   
4. Data Security
   We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Third-Party Links
   Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites and recommend that you review their privacy policies before providing any personal information.

6. Children’s Privacy
   Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

7. Updates to the Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website, and the revised version will take effect immediately upon posting.

8. Contact Us
   If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information below.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.